Direct Debit Facilities Management Service for charities
| “We would not have been able to launch these important new fundraising initiatives for our charity clients without CTT's excellent low-cost , no risk Facilities Management solution for processing direct debits. It is an ideal service for charities new to direct debits." Starvale |
What is the Direct Debit (DD) Facilities Management Service?
CTT offers ( via its commercial partner RSM 2000 Limited) a range of direct debit services to charities who wish to outsource the processing of their direct debits, including our Direct Debit Facilities Management Service.
This is a complete Facilities Management package, where CTT - in partnership with our facilities manager - undertakes all the processing, reporting and fulfilment and takes on the responsibility of the direct debit liability.
This service is provided by RSM 2000 Limited and is sponsored by Lloyds TSB.
RSM secure a DD Origination Number for the charity. Payments collected under this Origination Number are aligned to the Facilities Manager’s Origination Number. The monies are then paid into the Facilities Manager’s bank account and then transferred by BACS transfer into the charity’s designated bank account.
The DD liability is carried primarily by the Facilities Management operator, but is offset to the charity.
BACS reports are sent to the Facilities Management operator and then onto the charity. The reports detail all the payments and un-paids. A statement is also produced.
Direct Debit Instruction confirmation letters can be sent out to customers on behalf of the charity, for both Paper and Paperless set-ups. All Direct Debit Instructions are modulus checked on submission to BACS.
The database of Direct Debit collections and customers is maintained by the Facilities Management operator.
What does the DD Facilities Management Service cover?
High Street Bank sponsored direct debit service;
Facilities Management service provided by our commercial partner, RSM 2000 Limited, an approved facilities manager for direct debits;
Paper and paperless direct debits processed;
Full collection management system and reporting;
Special transaction rates in association with a leading High Street Bank.
How does the DD Facilities Management Service work in practice?
You complete a Direct Debit service questionnaire;
We advise you on which service you require;
We help you complete the necessary forms;
We put you in touch with the sponsoring High Street Bank and Bureau;
We support you through the set-up process;
You will be set up and ready to go within 3 months.
What are the benefits of our Direct Debit Facilities Management Service?
Low transaction and set-up fees;
Simple set-up process;
No risk or liability;
Both paper and paperless direct debits.
Secure collection management system and full audit trail.
How much does our Direct Debit Facilities Management Service cost?
£150 set-up fee;
0.60 pence per Direct Debit (DD) set up;
0.28 pence per DD transaction;
0.75 pence per DD change or amendment;
£25 for each DD collection file.
Want to know more about our Direct Debit Facilities Management Service?
Read more about how a charity has used our Direct Debit Facilities Management Service …
