Providing Inspired IT Solutions to the Charity Sector












Charity Direct Debits_web

What is the difference between  the Bureau and Facilities Management Service ?
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Bureau Facilities Management

Payments collected under Charity’s own Origination Number and monies paid directly into Charity’s bank account 

Payments collected under an Origination number aligned to the Facilities Manager’s Origination number, and monies paid into Facilities Manager’s  bank account. The monies are then transferred by BACS transfer into the Charity’s designated bank account.

Full DD liability carried by Charity

DD liability carried primarily by Facilities Management operator, but off set to Charity.

BACS reports sent directly to Charity 

BACS reports sent to Facilities Management operator, but offset to Charity. Charity notified of ‘unpaids’.

If Charity registered for Paper Direct Debit only then Charity sends completed mandates to charity customer’s bank, with no modulus check of bank details. If registered for Paperless Direct Debit, then file of new customer details is sent to Bureau for transmission to BACS, with modulus checking taking place at point of  transmission. Charity is responsible for confirmation of Direct Debit set up to customers.

Direct Debit Instruction confirmation letters sent out to customers on behalf of Charity, for both Paper and Paperless set ups. All Direct Debit Instructions are modulus checked on submission to BACS.

Database of Direct Debit collections and customers to be maintained by Charity

Database of Direct Debit collections and customers maintained by Facilities Management operator.

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