Email Marketing for Charities - CTTMail

What is CTT Mail?

CTTMail is a charity email marketing tool used to build, manage and send e-newsletters. The system:

• Manages multiple address books.
• Manages templates.
• Has an integrated reporting suite.
• Has a built-in WYSIWYG HTML editor.
• Embedded survey and microsite console (enterprise version)

CTT has been providing email marketing for charities for 8 years sending over 60 million email marketing messages on behalf of the over 250 charities it works with. CTTMail uses the dotMailer email marketing system.

CTTMail service provides its charity clients with:

• Using dotMailer system to deliver enewsletters
• 9am to 5pm support by email, Monday to Friday
• FREE initial training session for new clients
• FREE training for existing clients that are on band C or above (more information on training)
• Online resources - User guides, online resources and demos and webinars
• Quarterly enewsletters with tips and best practise
• Years of charity email marketing experience
• One to one surgeries and Master Classes (to start in Sept 2010 - contact us for more information.

What are the benefits of CTTMail?

It allows organisations to:

• Send messages, alerts, charity newsletters and campaigns to a list/lists of email addresses.
• Create eye-catching, attractive emails in minutes.
• Personalise the emails: any information kept in the data file (address book) can be inserted into the body of the emails.
• Manage the data (unlimited storage) using different address books for different audiences, preferences, etc.
• Have their own sign-up form/s on their websites to collect the information straight into the designated address book/s.
• Score the email campaign against the most commonly used spam filters, explaining the reasons for the scores so that the emails can be changed before being sent.
• Connect to your online database via API *
• Create charity surveys to keep data fresh and complete *
• Create charity microsites using our WYSIWYG editor *
• Track all the activity after the email campaign has been sent, including:
  
  
  • Showing how many people opened the email.
  • Showing how many people clicked on a particular link and who they are.
  • Showing how many times the user opened the email.
  • Showing how many people sent it to a friend.
  • Managing the hard bounce backs (emails that do not exist anymore).
  • Managing the soft bounce backs (email addresses with temporary errors).
  • Managing the un-subscribes automatically and providing a file for your records.
  • Geo-locate map *
  • Fully integrated with Salesforce database *
  • Customizable print report and enewsletter hotspot report
    
• Receive support from our expert team.

How much does CTT Mail cost?

CTT offers the following price bands based on the number of emails sent per month.  Should the amount of emails exceed the monthly quota, an excess per email will be charged. 

Below is an outline of the pricing structure. Please contact us for full details.

• Account activation to the professional version
• 1 FREE template design tailored to your spec
• Free support throughout the set up
• Full initial training

(Additional service to be charged on an ad hoc basis.)

* Features part of the Enterprise version. One off £75 +VAT upgrade charge applies. Contact us for more details. 

Clients are billed monthly by Direct Debit in order to keep administration costs to a minimum.

Ad hoc charges:

• Configuration and template/form amendments are charged at £60 per hour.
• The first quarter of an hour for support is free, after this a charge of £15 per hour will be made.
• New template designs are normally charged at 2-4 hours work (depending on the specification).
• Further training is charged at £60 per person.

Note:  Clients on a pricing band of £100 or above will NOT be charged for further training or support. 

All prices stated above exclude VAT.

Want to know more about CTT Mail?

Read more about how a charity has used CTT Mail…