CP Terminal
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Costs Schedule – Aggregated and Non Aggregated only
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Option 1
Aggregated application
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Option 2
Non – Aggregated application (own MID)
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Set up cost / License fee
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£500.00
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£500.00
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Transaction costs - secure authorised & not authorised
Visa Credit / Mastercard
Non secure transaction costs
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2.25%
2.75%
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1%
1%
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Transaction costs - authorised and not authorised
Maestro / Solo / Visa Debit / Electron
Non secure transactions costs
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20p + 1%
30p + 1%
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1%
1%
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Transaction costs - Commercial Cards
Credit
Debit
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3%
40p + 1% of value
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3%
1% of value
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Refund costs
Debit and Credit cards
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£0.75
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£0.75
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Chargebacks
Admin fee where applicable
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£5.00
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£5.00
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Monthly Management Fee
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£20.00
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£20.00
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Definitions:
There are two options under our aggregated model available to charities for accepting Debit and Credit Card donations/payments for online, mail and telephone. Please see definitions of the above below:
- Applying for your own merchant facilities through us. Our acquiring bank is Streamline so effectively you are opening a new merchant account. Streamline settle directly into your bank account 100% of your money and we then invoice you monthly for your charges.
- Apply for your own merchant facilities through your own bank / card acquirer. You would ask them to set you up with an ECOMM Mid and a MOTO Mid. If you currently have merchant facilities you would request additional outlets for ECOMM and MOTO. It is usually a form that they send you to fill out and sign. The charges from your bank will vary but our charges would be additional to your bank charges.
Direct Debit Services
| Paperless Direct Debit |
Fee
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Set up
Monthly hosting and support
Per new DDI Capture
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£500.00
£20.00
£2.00
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| Facilities Management Bureau |
Fee
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DDI Charges
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Processing SUN application, / Database set - up / Documentation one-off charge
DDI addition to database and transmission to BACS each
Confirmation letters via post each
Confirmation letters via internet (email addresses required)
Advance notification letters via post each
Advance notification letters via internet (email addresses required)
DDI amendment or cancellation to database per ADDACS item
Processing Indemnity Claim (per claim)
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£150.00
£0.60
£1.20
£0.20
£1.00
£0.20
£0.75
£3.00
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Collection Charges
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File charge cost of file run, monthly weekly, daily
Collection item - successful each
Collection item - unsuccessful, rejected or represented - DD cost each
Automated Collection Management
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£10.00
£0.28
£0.60
f.o.c
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Online DDI Service
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Set up of online DDI System one off charge
Capture of DDI, including electronic confirmation / advance notification letter (per DDI)
Confirmation / Advance notification letter via post each
Hosting and support per month
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£250.00
£1.40
£1.00
£20
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| Bureau Service |
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Fee
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Basic Service
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Set up of SUN (including AUDDIS testing) one off charge
Transmission items (DDIs and Collection items)
Minimum File Charge per file
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£225.00
£0.20
£10.00
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Premier Service (includes use of Direct Debit Collection Management System - DDCM)
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Set up of SUN (including AUDDIS testing) one off charge
Database set up (including submission charge) each
Collection items each
Account change (amendments / cancellations) each
Customer letters via post (optional) - confirmation / advance notification each
Customer letters via email (optional) - confirmation / advance notification each (email addressed required)
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£225.00
£1.00
£0.20
£0.75
£1.20
£0.20
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Internet DDI
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Set up of system
DDI capture (including transmission) per DDI
Hosting and support fee per month
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£250.00
£2.00
£20.00
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| SMS Text Giving |
Fee
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Yearly keyword rental (excluding VAT)
CTT charges per transaction
Deductions are made from each donation to cover carrier call charges (this varies)
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£100.00
5p
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