Communication for charities

Effective communication is vital for non-profit organisations that are trying to engage beneficiaries, donors, volunteers, and key influencers through an ever more complex range of media in a crowded marketplace.

CTT is able to offer a range of tools that simplify the task of communicating online. Our products and services include:

Online Communications

• CTT Mail: A simple and affordable, yet powerful charities' email marketing tool used to send email newsletters, appeals, campaigns, updates and notifications.
  
  
• CTT Mail Professional: A more sophisticated email marketing tool for charities with large email databases.
  
  
• Webpage, Email & Online Advert Design services: CTT designs:
  
  
  • One-off templates or pages for appeals, campaigns, surveys, competitions and events.
  • Newsletter and email advert templates as well as individual emails.
  • Banner buttons and skyscraper adverts for online marketing campaigns.
    
    
• Online Campaign Planning: CTT can develop online fundraising campaigns for charities, taking on whatever role is needed, whether that is project manager, media buyer or designer.
  
  
• Website Consultancy Services: CTT conducts audits and reviews of existing websites, as well as managing website development projects.

Communications Using Other New Media – SMS, Video, Audio

• SMS TXT Giving: Fundraising by SMS is growing in popularity, particularly for short-term appeals and campaigns. CTT offers this simple, affordable product for donations made by mobile phone.
  
  
• Video: Many charities have video content that can be used to enhance fundraising, either by integrating it with an email campaign or by adding it to their website. CTT offers a wide range of video services in partnership with Juvi Media and Vividas.
  
  
• Audio: CTT, in partnership with Sound Delivery, provides everything that you need to develop an audio communications strategy or to implement your chosen solution. This includes help with the loading and hosting of audio content or with the integration of audio material with your email campaigns or website.

Other Products That Support The Work Of Communications Staff

• CTXchange: CTT, in partnership with TechSoup™, has launched the first donated technology products programme  for charities and non-profit organisations in the UK. This programme distributes products from a number of leading technology donors such as Microsoft, Cisco and Symantec and includes:
  • Publishing software,
  • Productivity software such as Microsoft Office,
  • Operating system software,
  • Security software
  • Server software,
  • Hardware products.