Our Team

William Hoyle - Chief Executive

William joined Charity Technology Trust as Chief Executive in August 2004 after a 26 year career in Financial Services and ICT. William started his career in the credit card industry where he was involved in the transformation of an in house data division into a profitable company specialising in the outsourcing of payment card services.  In 1992 William moved to Cable & Wireless plc. Over 12 years at C&W he built up a track record in directing major programmes and leading large international teams through significant change & transformation.  

William is also a director of The Charity IT Resource Alliance (CITRA) a non-profit dedicated to improving IT professionalism in the Third Sector and a board member of Sadler Heath, an organisation focused on equipping individuals to take charge of their own personal and career development.

James Redhead - Development Director

James Redhead (48) Finance and Development Director James is an Accountant and Strategy Consultant, with 15 years experience in assisting charities develop their commercial activities.

James has worked for a range of major charities as a strategic advisor during this period helping them to develop new fundraising products.He continues to act as an advisor to The Royal British Legion and Age Concern Enterprises.

He is co-founder of Charity Technology Trust in 2002.

An accountant, James has held a number of Finance Directorships, over the past 15 years and continues to act as a Non Executive board member for company's who provide services to the charity sector. James is currently Chairman of Utility Aid and advisor to Home call Centre.

James is also an active Charity Trustee and holds The Institute of Fundraising¹s Certificate in Fundraising Management.

E-Communications Team

Maria Diaz - E-Communications Manager

Maria joined Charity Technology Trust in October 2004. She has 15 years customer service expertise gained in the private and public sectors. She currently manages all E-Communication enquiries from email marketing, SMS giving, video and audio campaigning, design and any other E-Communication's projects for CTT.

Maria worked for WaterAid as their website development officer from 2002 until joining CTT in 2004. She was responsible for the implementation and development of the day-to-day operational activities of WaterAid's websites including 12 internet sites, intra and extranets. She effectively managed 10 HTML sites and a bespoke content management system for WaterAid's main sites. She managed WaterAid's various email newsletters, designing and building templates, loading content and managing sending. She also acted as primary point of contact for online donations (WorldPay) administration server problems - this involving the investigation, refund and authorization of payments made to WaterAid's online accounts.

She was awarded an M Sc. in Aquatic Resources Management (2002) and a B Sc.(Hon) in Biological Sciences (2001) from King's College and the University of London respectively. She is bilingual; Spanish being her mother tongue and English, as a second language.

Elizabeth Carter - E-Communications Advisor

CTX Team

Sarah Newton - Customer Relations Manager- CTX

Sarah joined Charity Technology Trust in May 2006. Sarah brings extensive experience in client, membership and customer-driven environments across the Public, Private and Voluntary sectors in England and Australia.

After graduating from Bristol University with a BSc Hons in Physiology, Sarah emigrated to Australia where she developed and delivered School Holiday Programmes for Councils in Geelong and Melbourne and volunteered as a Telephone Counsellor for Lifeline (Samaritans) Australia.

On her return to London, she worked as Creative Coordinator for Robert Montgomery & Partners, a Creative Representation Agency for Photographers, Stylists & Designers including David Bailey, Lord Snowdon & Cath Kidston.

She went on to work as Membership Coordinator for Community Action Network, a membership organisation supporting and networking over 700 Social Entrepreneurs across the UK, before joining CTT as Customer Relations Manager for the CTX Programme.

Richard Cooper - Business Development Manager - CTX

Carrie Askem - Customer Services Advisor - CTX

Edyta Senior - Customer Relations Assistant - CTX

Seema Hassan - Customer Relations Administrator - CTX

CTT Payments

Finance and Administration

Joyce Materego - Finance Manager