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CHARITY DIRECT DEBITS - BUREAU SERVICE

“We have been very impressed with the professionalism and support CTT have given us. It has enabled us to launch our first ever regular giving campaign and to process the direct debits with no fuss or extra costs involved. I would certainly recommend CTT's Direct Debit Bureau Services to other clients.” The Crossroads Association

What are our Direct Debit Bureau Services?

This is for charities who wish to outsource the processing of their direct debits but wish to be sponsored by their own bank.
Your sponsoring high street bank provides an Origination Number and we set up the processing and collection of the Direct Debits.

What is the Bureau Service ?

  • Payments are collected under the charity’s own Origination Number and monies paid directly into the charity’s bank account. The charity applies for an Origination Number from its own bank.
  • Full Direct Debit liability carried by the charity.
  • BACS reports sent directly to the charity.
  • If the charity is registered only for Paper Direct Debit then the charity sends completed mandates to the charity’s bank, with no modulus check of bank details.
  • If the charity is registered for Paperless Direct Debit, then the file of new customer details is sent to the Bureau for transmission to BACS, with modulus checking taking place at point of transmission. The charity is responsible for confirmation of the Direct Debit set-up to customers.
  • Database of Direct Debit collections and customers to be maintained by the charity.

What do the Direct Debit services cover?

  • Full Bacstel I.P. service managed by our approved bureau, RSM 2000 Limited;
  • Paper and on-line direct debits processed;
  • Full collection management system and reporting;
  • Special transaction rates in association with a leading High Street Bank.

What are the benefits of our Direct Debit Bureau Services?

  • Low transaction and set-up fees;
  • Simple set-up process;
  • Both paper and on-line direct debits;
  • Secure collection management system and full audit trail.

How much do our Direct Debit Bureau Services cost?

  • £150 set up fee
  • 0.60 pence per DD set up
  • 0.13 pence per DD transaction
  • 0.75 per DD change or amendment
  • £10 per DD collection file
  • £30 per month for collection management system support fee

Want to know more about our Direct Debit Bureau Services?

Read more about how a charity has used our Direct Debit Bureau Services…

 
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